Distributor Kansai Paint Burano Co., Ltd.
address
〒150-0031 Sakuragaoka Front II Building 3F, 16-13 Sakuragaoka-cho, Shibuya-ku, Tokyo
telephone number
03-6416-1886
email address kpburano@als.kansai.co.jp
Explanation of charges other than the product price

In addition to the sales price, shipping charges, cash on delivery charges, and bank transfer charges may apply.

Shipping fee is 1,000 yen (tax included) nationwide.

Application expiration date
Please note that we will accept your payment within 7 days of placing your order . If we do not receive payment within 7 days of placing your order, your order will be automatically cancelled.
Defective Products/ Returns and Exchanges

Please check the product immediately after it arrives .


<If the product you received is different from the one you purchased, or if the product you received is defective>

Please contact the Kansai Paint Burano Customer Service Center within 7 days of receiving the product.

We will cover the shipping costs for the exchange.

If an exchange is not possible, we will refund the amount you paid after you return the product (shipping costs covered by us).


<Cancellation, return, and exchange due to customer convenience>

Please note that as a general rule we cannot accept this.

*If you wish to return or exchange an item for your own reasons, you will be responsible for the shipping costs for the return and the replacement item.

<Items that cannot be returned or exchanged>

Products that have been used once

Delivery time

After payment is confirmed, the product will be delivered within 5 business days. Made-to-order products will be shipped in up to 2 months .

Payment Method

Bank transfer Credit card
Pay Later

Payment Deadline

Payment by bank transfer must be made within 7 days after we send you a confirmation email.

Gift wrapping available

We do not provide gift wrapping or other services. In addition, an invoice will be included with your order. If you do not require an invoice, please let us know in the comments section.